If you’re in need of a powerful surveying and data analysis software, look no further than SurveyMonkey Enterprise. This comprehensive platform offers a wide range of features designed to help businesses and organizations collect, analyze, and act on valuable data. Whether you’re conducting customer satisfaction surveys, market research, or employee feedback, SurveyMonkey Enterprise provides the tools you need to make informed decisions and drive success. In this review, we’ll take a deep dive into the core features, pricing, and overall value of SurveyMonkey Enterprise.
What does SurveyMonkey Enterprise do?
SurveyMonkey Enterprise offers a host of advanced features that go beyond what the standard SurveyMonkey platform provides. Let’s take a closer look at three core features and how they can benefit your organization:
Advanced Survey Design: With SurveyMonkey Enterprise, you can design surveys that are not only visually appealing but also highly engaging. The platform offers a wide range of question types, including multiple choice, rating scales, and open-ended questions. Additionally, you have the ability to customize the look and feel of your surveys to align with your brand’s identity. This ensures a seamless and professional experience for your survey respondents.
Data Analysis and Reporting: Once your surveys are complete, SurveyMonkey Enterprise offers comprehensive data analysis and reporting capabilities. The platform automatically collects and organizes your survey data, and provides powerful analytics tools to help you gain valuable insights. You can create custom charts and graphs, segment your data by different parameters, and export your findings into formats such as Excel or SPSS for further analysis.
Collaboration and Team Management: SurveyMonkey Enterprise allows you to easily collaborate with team members on survey projects. You can invite team members to view and edit surveys, assign roles and permissions, and track changes and progress. This feature is especially useful for businesses and organizations with multiple stakeholders involved in the survey process, ensuring smooth collaboration and efficient project management.
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PRICE
| Plan | Price |
|---|---|
| Enterprise | $99/month |
| Enterprise Plus | Contact Sales |
Review Ratings
| Item | Rating |
|---|---|
| Effectiveness |  |
| EASE-OF-USE | |
| Support | |
| Service | |
| Quality | |
| VALUE FOR MONEY | |
- Effectiveness: SurveyMonkey Enterprise offers a wide range of powerful features that make it highly effective for surveying and data analysis. However, there may be some room for improvement in terms of certain functionalities.
- EASE-OF-USE: The platform is designed to be user-friendly, with a clean and intuitive interface. Users can easily navigate through the various features and create surveys without much technical expertise.
- Support: SurveyMonkey Enterprise provides reliable customer support, with options for phone, email, and live chat assistance. The support team is knowledgeable and responsive, ensuring that users have a positive experience.
- Service: The overall service provided by SurveyMonkey Enterprise is commendable. The platform is regularly updated with new features and improvements, ensuring that users have access to the latest technology and functionality.
- Quality: SurveyMonkey Enterprise maintains a high standard of quality in terms of data security, survey design, and user experience. The platform undergoes rigorous testing and quality assurance processes to deliver a reliable and robust solution.
- VALUE FOR MONEY: Considering the pricing and the value it provides, SurveyMonkey Enterprise offers a good return on investment for organizations that heavily rely on surveys and data analysis for their decision-making processes.
Is SurveyMonkey Enterprise Worth It?
SurveyMonkey Enterprise is undoubtedly worth the investment for organizations that prioritize data-driven decision-making. With its advanced survey design capabilities, comprehensive data analysis and reporting features, and collaboration tools, the platform offers immense value. By leveraging the power of surveys and collecting valuable insights from respondents, businesses can make informed decisions and improve their offerings or operations. Additionally, the ability to customize survey templates, analyze data in real-time, and collaborate with team members makes SurveyMonkey Enterprise a valuable tool for efficient survey management.
Is SurveyMonkey Enterprise Safe?
Ensuring the safety and security of survey data is crucial for any organization. Fortunately, SurveyMonkey Enterprise prioritizes data protection and implements robust security measures. Here are three reasons why SurveyMonkey Enterprise is safe to use:
- Data Encryption: SurveyMonkey Enterprise uses industry-standard encryption protocols to protect survey data. This ensures that data is securely transmitted and stored, minimizing the risk of unauthorized access.
- Access Controls: The platform offers granular access controls, allowing organizations to define who can view, edit, and analyze survey data. This helps prevent data breaches and ensures that only authorized personnel can access sensitive information.
- Compliance: SurveyMonkey Enterprise complies with various data protection regulations, such as GDPR and HIPAA. This demonstrates the platform’s commitment to maintaining the highest standards of data privacy and security.
What Could Be Better
While SurveyMonkey Enterprise offers an impressive range of features, there are a few areas where improvement could enhance the overall user experience. Here are three suggestions for areas that could be better:
- Advanced Reporting Options: While SurveyMonkey Enterprise provides basic reporting and analytics tools, offering more advanced reporting functionalities, such as predictive analytics or sentiment analysis, could further enhance data analysis capabilities.
- Integration with Third-Party Tools: The ability to integrate seamlessly with popular third-party tools, such as CRM systems or project management software, would streamline the surveying and data analysis process, allowing for more efficient workflows.
- More Customization Options: Although SurveyMonkey Enterprise allows for some customization of survey templates, offering more options for design customization, such as additional themes or branding elements, would provide users with greater flexibility and enable a more tailored survey experience.
Alternatives to SurveyMonkey Enterprise
While SurveyMonkey Enterprise is a powerful solution, it’s always good to explore alternatives to find the best fit for your specific needs. Here are three alternatives worth considering:
- Qualtrics: Qualtrics offers a comprehensive platform for surveying and data analysis, with advanced features such as conjoint analysis and semantic differential scales. Suitable for enterprise-level organizations.
- Typeform: Typeform provides a user-friendly interface and offers visually engaging survey templates. It’s a great option for organizations looking to create stylish and interactive surveys.
- SurveyGizmo: SurveyGizmo offers a wide range of customization options and advanced reporting features. It’s suitable for organizations that require more flexibility and in-depth analysis.
Download Link: Qualtrics | Typeform | SurveyGizmo
5 FAQs about SurveyMonkey Enterprise
Q1: Does SurveyMonkey Enterprise offer multi-language support?
A1: Yes, SurveyMonkey Enterprise supports multiple languages, allowing you to create surveys in different languages and cater to a global audience.
Q2: Can I export survey data from SurveyMonkey Enterprise?
A2: Absolutely. SurveyMonkey Enterprise provides options to export survey data in various formats, including Excel, CSV, and SPSS, making it easy to conduct further analysis or integrate the data into other platforms.
Q3: What kind of support does SurveyMonkey Enterprise provide?
A3: SurveyMonkey Enterprise offers dedicated customer support through phone, email, and live chat. Their support team is knowledgeable and responsive, ensuring that users receive timely assistance.
Q4: Is there a free trial available for SurveyMonkey Enterprise?
A4: Unfortunately, SurveyMonkey Enterprise does not offer a free trial. However, they do provide a demo upon request, giving you an opportunity to explore the platform’s features before committing.
Q5: Can I collect responses anonymously with SurveyMonkey Enterprise?
A5: Yes, SurveyMonkey Enterprise allows you to collect anonymous responses, ensuring respondent privacy and encouraging honest feedback.
Final words
In conclusion, SurveyMonkey Enterprise is a comprehensive solution for advanced surveying and data analysis. With its robust features, user-friendly interface, and strong customer support, it’s an excellent choice for businesses and organizations looking to gain valuable insights and make data-driven decisions. While there is room for improvement in certain areas, such as advanced reporting options and customization, the overall value and security offered by SurveyMonkey Enterprise make it a worthy investment. Consider exploring its alternatives as well to find the best fit for your specific surveying and data analysis needs.