Employee feedback plays a crucial role in the success and growth of any organization. It helps improve communication, foster a positive work environment, and enhance overall employee engagement. However, gathering, analyzing, and acting upon feedback can be a time-consuming and challenging task. This is where WorkTango comes into play. WorkTango is a powerful software that streamlines the entire feedback process, making it easier for organizations to collect, analyze, and act on employee feedback. In this review, we will delve into the key features, pros and cons, and our thoughts on WorkTango.
What’s WorkTango?
WorkTango is a cloud-based software designed to simplify and automate the employee feedback process. It provides organizations with the tools and resources to collect, analyze, and take action on employee feedback effectively. With an intuitive interface and a range of powerful features, WorkTango empowers organizations to create a culture of continuous feedback and engagement.
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Basics
WorkTango offers a comprehensive suite of features that cater to different aspects of the employee feedback process. One of its standout features is the ability to create and distribute surveys and pulse polls. These surveys can be customized to gather specific feedback on various topics such as employee engagement, satisfaction, leadership, and more. WorkTango also provides a library of pre-designed templates that can be used to create surveys quickly.
Another notable feature of WorkTango is its robust reporting capabilities. The software allows organizations to generate real-time reports and analytics based on the collected feedback. These insights help organizations identify trends, areas of improvement, and track progress over time. WorkTango also provides powerful analytics tools such as sentiment analysis, word clouds, and benchmarking to gain further insights from the feedback data.
Pros & Cons
Like any software, WorkTango has its own set of pros and cons. Let’s take a closer look at what makes it stand out and areas where it can be improved upon.
Pros:
1. Intuitive User Interface: WorkTango offers a user-friendly interface that is easy to navigate and understand. Users can quickly create surveys, distribute them to employees, and analyze the collected feedback without any technical expertise.
2. Customizable Surveys: WorkTango allows organizations to create fully customizable surveys to gather feedback on specific areas of interest. The software provides a variety of question types, including multiple-choice, open-ended, and Likert scale, enabling organizations to collect rich and diverse feedback.
3. Real-Time Reporting: With WorkTango, organizations can generate real-time reports and analytics based on the collected feedback. This helps leaders and HR professionals gain valuable insights and make data-driven decisions to improve employee engagement and satisfaction.
4. Action Planning: WorkTango provides a robust action planning feature that enables organizations to create and track action items based on the feedback received. This helps ensure that feedback is acted upon promptly and effectively.
5. Integration Capabilities: WorkTango integrates seamlessly with popular HRIS and HRM systems, making it easier for organizations to synchronize employee data and streamline the feedback process.
Cons:
1. Learning Curve: While the user interface is intuitive, some users may still require initial training to fully harness the power of WorkTango and utilize all its features effectively.
2. Limited Customization Options: While WorkTango offers a good range of customization options for surveys, some users may find the ability to customize reports and dashboards to be limited.
3. Pricing Structure: WorkTango’s pricing structure is tailored for larger organizations, and smaller businesses may find it less affordable. It would be beneficial if the software offered more flexible pricing options to cater to organizations of all sizes.
Our Thoughts on WorkTango
Overall, WorkTango is a reliable and feature-rich software that helps organizations streamline their employee feedback and engagement efforts. The user-friendly interface, customizable surveys, and powerful reporting capabilities make it a valuable tool for HR professionals and leaders. The ability to track action items and integrate with other HR systems further enhances its value.
One area where WorkTango stands out is its focus on action planning. By enabling organizations to create and track action items based on the feedback received, WorkTango ensures that feedback is translated into real and meaningful change within the organization. This emphasis on taking action sets it apart from other feedback software in the market.
However, it is important to note that WorkTango may not be suitable for all organizations, especially those with limited budgets or smaller team sizes. The pricing structure and limited customization options may pose challenges for some businesses. It is essential for organizations to carefully consider their specific needs and evaluate whether WorkTango aligns with their budget and requirements.
What WorkTango Identifies
WorkTango identifies and addresses key challenges faced by organizations in the employee feedback and engagement process. Some of the key problems it helps solve include:
1. Gathering Feedback: WorkTango simplifies the process of gathering feedback by providing customizable survey templates and distribution options. This eliminates the need for manual data collection and ensures a streamlined and efficient feedback process.
2. Analyzing Feedback: With robust reporting and analytics capabilities, WorkTango enables organizations to gain valuable insights from the collected feedback. It identifies trends, highlights areas of improvement, and helps leaders make data-driven decisions to enhance employee engagement.
3. Taking Action: WorkTango goes beyond just collecting feedback. It focuses on action planning by allowing organizations to create and track action items based on the feedback received. This ensures that feedback is acted upon promptly and helps drive real change within the organization.
4. Integrating with HR Systems: WorkTango integrates seamlessly with popular HRIS and HRM systems, allowing organizations to synchronize employee data and streamline the feedback process. This eliminates the need for manual data entry and ensures data accuracy.
How to Use WorkTango?
Using WorkTango is a straightforward process. Here are the steps to get started:
Step 1: Sign up for an account on the WorkTango website.
Step 2: Customize your organization’s WorkTango account by adding relevant details such as company information, divisions, and employee data.
Step 3: Create surveys using the intuitive survey creation tool. WorkTango provides customizable survey templates that can be modified to fit your specific requirements.
Step 4: Distribute the surveys to employees using various distribution methods such as email invitations or embedding survey links in internal communication channels.
Step 5: Once the surveys are completed, WorkTango automatically collects and aggregates the feedback data.
Step 6: Generate real-time reports and analytics based on the collected feedback. WorkTango provides a range of reporting options, including sentiment analysis, word clouds, and benchmarking.
Step 7: Act on the feedback by creating and tracking action items. WorkTango’s action planning feature helps ensure that feedback is acted upon promptly and effectively.
Alternatives to WorkTango
While WorkTango offers a comprehensive set of features, there are alternative software options available in the market. Here are three notable alternatives to consider:
1. Culture Amp:
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Culture Amp is a leading employee feedback and engagement platform that offers similar features to WorkTango. It provides organizations with tools to collect and analyze feedback, as well as take action based on the insights gained. Culture Amp also offers additional features such as performance management and employee recognition.
2. 15Five:
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15Five is an employee feedback and performance management platform that helps organizations improve communication, engagement, and performance. It offers features such as weekly check-ins, peer recognition, and pulse surveys to gather employee feedback and facilitate continuous growth.
3. SurveyMonkey:
– Official Link: Download Link
SurveyMonkey is a widely-used survey software that can also be utilized for collecting employee feedback. While not specifically designed for employee feedback, SurveyMonkey provides an easy-to-use interface, customizable survey options, and powerful reporting features to gather and analyze feedback effectively.
FAQs about WorkTango
Q1: Is WorkTango suitable for small businesses?
A: WorkTango’s pricing structure and feature set are primarily geared towards larger organizations. While it can be used by small businesses, they may find it less affordable and may require evaluation of their specific needs and budget constraints.
Q2: Can WorkTango integrate with other HR systems?
A: Yes, WorkTango offers integration capabilities with popular HRIS and HRM systems. This allows organizations to synchronize employee data and streamline the feedback process, eliminating the need for manual data entry.
Q3: Can WorkTango be accessed on mobile devices?
A: Yes, WorkTango is a cloud-based software, which means it can be accessed on various devices, including mobile phones and tablets. The software is optimized for mobile use, ensuring a seamless user experience on the go.
Q4: How secure is the data collected by WorkTango?
A: WorkTango takes data security seriously and follows industry-standard practices to protect the data collected. The software uses data encryption, secure servers, and access controls to ensure the safety and confidentiality of the feedback data.
Q5: Does WorkTango offer customer support?
A: Yes, WorkTango provides customer support to assist users with any queries or issues they may encounter. The support team is available via email or phone and strives to provide prompt and helpful assistance to customers.
Final Thoughts
WorkTango is a valuable software solution for organizations looking to streamline their employee feedback and engagement efforts. Its user-friendly interface, customizable surveys, and robust reporting capabilities make it a powerful tool for HR professionals and leaders. The emphasis on action planning sets WorkTango apart from other feedback software, ensuring that feedback leads to tangible improvements within the organization.
While WorkTango may not be suitable for all organizations, especially those with limited budgets or smaller team sizes, it still offers significant value for larger organizations. The ability to integrate with other HR systems and its focus on taking action based on feedback make it a worthwhile investment for organizations that prioritize employee engagement and continuous improvement.
In conclusion, WorkTango empowers organizations to create a culture of feedback and engagement, driving positive changes in the workplace and fostering a thriving workforce.